{"id":1284,"date":"2022-03-12T09:25:06","date_gmt":"2022-03-12T01:25:06","guid":{"rendered":"https:\/\/drone-payload.com\/?page_id=1284"},"modified":"2024-03-28T21:27:57","modified_gmt":"2024-03-28T13:27:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.drone-payload.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
\n
\n
\n
\n
\n
\n
\n

Overview<\/strong><\/h3>\n

Our refund and returns policy lasts 10 days. If 10 days have passed since you received the products, we can\u2019t offer you a full refund or exchange.<\/strong><\/p>\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/strong><\/p>\n

<\/strong><\/h2>\n

Refunds<\/strong><\/h2>\n

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/strong><\/p>\n

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/strong><\/p>\n

Late or missing refunds<\/strong><\/p>\n

If you haven\u2019t received a refund yet, first check your bank account again.<\/strong><\/p>\n

Then contact your credit card company, it may take some time before your refund is officially posted.<\/strong><\/p>\n

Next, contact your bank. There is often some processing time before a refund is posted.<\/strong><\/p>\n

If you\u2019ve done all of this and you still have not received your refund yet, please contact us .<\/strong><\/p>\n

<\/strong><\/h2>\n

Exchanges<\/strong><\/h2>\n

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/strong><\/p>\n

<\/strong><\/h2>\n

Shipping returns<\/strong><\/h2>\n

To return your product, you should send your product to: 3rd Floor, F building, Huafeng Industrial Park, Yingtian Road, BaoAn District, Shenzhen 518000, GD, China.<\/strong><\/p>\n

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/strong><\/p>\n

Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/strong><\/p>\n

If you are returning items, you should use a trackable shipping service or purchasing shipping insurance.<\/strong><\/p>\n

<\/p>\n

<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Overview Our refund and returns policy lasts 10 days. If 10 days have passed since you received the products, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"yoast_head":"\nRefund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drone-payload.com\/\u0432\u043e\u0437\u0432\u0440\u0430\u0442_\u0432\u043e\u0437\u0432\u0440\u0430\u0442\u043e\u0432\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload\" \/>\n<meta property=\"og:description\" content=\"Overview Our refund and returns policy lasts 10 days. If 10 days have passed since you received the products, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.drone-payload.com\/\u0432\u043e\u0437\u0432\u0440\u0430\u0442_\u0432\u043e\u0437\u0432\u0440\u0430\u0442\u043e\u0432\/\" \/>\n<meta property=\"og:site_name\" content=\"DJI Matrice 300 and Matrice 30 drone Payload\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-28T13:27:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/\",\"url\":\"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/\",\"name\":\"Refund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload\",\"isPartOf\":{\"@id\":\"https:\/\/www.www.drone-payload.com\/#website\"},\"datePublished\":\"2022-03-12T01:25:06+00:00\",\"dateModified\":\"2024-03-28T13:27:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.drone-payload.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.www.drone-payload.com\/#website\",\"url\":\"https:\/\/www.www.drone-payload.com\/\",\"name\":\"DJI Matrice 300 and Matrice 30 drone Payload\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.www.drone-payload.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.www.drone-payload.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.www.drone-payload.com\/#organization\",\"name\":\"DJI Matrice 300 and Matrice 30 drone Payload\",\"url\":\"https:\/\/www.www.drone-payload.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.www.drone-payload.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.drone-payload.com\/wp-content\/uploads\/2024\/03\/DRONEPAYLOAD_Logo_-_Original_with_Transparent_Background_-small.png\",\"contentUrl\":\"https:\/\/www.drone-payload.com\/wp-content\/uploads\/2024\/03\/DRONEPAYLOAD_Logo_-_Original_with_Transparent_Background_-small.png\",\"width\":3730,\"height\":1128,\"caption\":\"DJI Matrice 300 and Matrice 30 drone Payload\"},\"image\":{\"@id\":\"https:\/\/www.www.drone-payload.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.drone-payload.com\/\u0432\u043e\u0437\u0432\u0440\u0430\u0442_\u0432\u043e\u0437\u0432\u0440\u0430\u0442\u043e\u0432\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload","og_description":"Overview Our refund and returns policy lasts 10 days. If 10 days have passed since you received the products, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original […]","og_url":"https:\/\/www.drone-payload.com\/\u0432\u043e\u0437\u0432\u0440\u0430\u0442_\u0432\u043e\u0437\u0432\u0440\u0430\u0442\u043e\u0432\/","og_site_name":"DJI Matrice 300 and Matrice 30 drone Payload","article_modified_time":"2024-03-28T13:27:57+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/","url":"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/","name":"Refund and Returns Policy | DJI Matrice 300 and Matrice 30 drone Payload","isPartOf":{"@id":"https:\/\/www.www.drone-payload.com\/#website"},"datePublished":"2022-03-12T01:25:06+00:00","dateModified":"2024-03-28T13:27:57+00:00","breadcrumb":{"@id":"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.drone-payload.com\/ru\/%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82_%d0%b2%d0%be%d0%b7%d0%b2%d1%80%d0%b0%d1%82%d0%be%d0%b2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.drone-payload.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.www.drone-payload.com\/#website","url":"https:\/\/www.www.drone-payload.com\/","name":"DJI Matrice 300 and Matrice 30 drone Payload","description":"","publisher":{"@id":"https:\/\/www.www.drone-payload.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.www.drone-payload.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.www.drone-payload.com\/#organization","name":"DJI Matrice 300 and Matrice 30 drone Payload","url":"https:\/\/www.www.drone-payload.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.www.drone-payload.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.drone-payload.com\/wp-content\/uploads\/2024\/03\/DRONEPAYLOAD_Logo_-_Original_with_Transparent_Background_-small.png","contentUrl":"https:\/\/www.drone-payload.com\/wp-content\/uploads\/2024\/03\/DRONEPAYLOAD_Logo_-_Original_with_Transparent_Background_-small.png","width":3730,"height":1128,"caption":"DJI Matrice 300 and Matrice 30 drone Payload"},"image":{"@id":"https:\/\/www.www.drone-payload.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/pages\/1284"}],"collection":[{"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/comments?post=1284"}],"version-history":[{"count":4,"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/pages\/1284\/revisions"}],"predecessor-version":[{"id":2494,"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/pages\/1284\/revisions\/2494"}],"wp:attachment":[{"href":"https:\/\/www.drone-payload.com\/wp-json\/wp\/v2\/media?parent=1284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}